Google Play purchase:

  1. Go to your Google Play account:
  2. On top of the screen, click/tap on "Order History" and find the order you want to return.
  3. Select Request a refund.
  4. Complete the form and note that you would like a refund.

Apple Store purchase:

  1. Go to
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.

If you have any further questions you can contact us by clicking the "Contact Us" button below.