Google Play purchase:
- Go to your Google Play account: https://play.google.com/store/account
- On top of the screen, click/tap on "Order History" and find the order you want to return.
- Select Request a refund.
- Complete the form and note that you would like a refund.
Apple Store purchase:
- Go to reportaproblem.apple.com.
- Sign in with your Apple ID and password.
- If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
- Follow the instructions on the page to choose the reason why you want a refund and submit your request.
If you have any further questions you can contact us by clicking the "Contact Us" button below.