Hi, how can we help you?
I lost my account, how can I recover it?
ACCOUNT
My game keeps crashing, what can I do?
TECHNICAL
Coupon Codes FAQ
Error: "Terminating the game as abnormal game activity has been detected."
How do I link my account to the game?
Current Known Issues
KNOWN ISSUES
Patch Notes 2023
How to Contact Guardian Tales Asia
Support for Guardian Tales on Nintendo Switch™
More
Past Known Issues
How do I disable push notifications?
Name Changes
Arena & Co-op opening times
Ailment Information
Arena / Colosseum - Missing Rewards
Repeated Download of Additional Content
I am unable to connect to the server
I got charged for a purchase I didn't make. What should I do if I suspect fraudulent activity?
I got charged twice from purchasing an item. What should I do?
I didn't get the items I have purchased, what should I do?
Need more help?
