
ACCOUNT
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How do I disable push notifications?
You can turn off (or on) the push notifications by following these steps: In-game – upper right corner - tap the Cogwheel icon go ...
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Name Changes
We understand that the nickname of your account is a very important part of your online identity, and you wish to be able to customize it or...
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Coupon Codes FAQ
How can I redeem my Coupon?[ANDROID]Log-in to your account and go to options .Go to Account Settings and click on "Enter Coupon C...
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Can I transfer my account to a different server?
Unfortunately, server transfers are not available, and we cannot assist with transferring accounts from one server to another. We are also u...
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I lost my account, how can I recover it?
We can help you find your lost account and recover it, as long as it was not suspended due to a violation of our Terms of Service.If your ac...
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How do I switch/change my account?
You can switch to another account by first logging out from your current account. To do that, please follow the instructions below:- O...
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How do I link my account to the game?
Initially, you can link the account right after finishing the tutorial. In case you want to link your Guest account later on, please follow ...
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How do I contact Customer Support?
If you are playing on the Asian server, you will need to send a message to the following e-mail address: gt.asia@glohow.comFor all oth...
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Cannot Connect Account
Each Guardian Tales account can only be connected to one external source (Facebook/Google/Apple ID).If the option to Connect is m...
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