At Kakao Games Europe, we publish Guardian Tales in Europe, North America, Latin America, and Oceania for mobile iOS and AOS devices. Our version of the game is entirely separate from the version of Guardian Tales available on Nintendo Switch™, with separate servers and a separate user database.

This means that if you play the game Nintendo Switch™ we will unfortunately not be able to assist you with anything relating to your account, payments, or in-game progress. Instead, if you need help with anything, please use this page to submit a help request.