2023

CO-OP ISSUES [UNDER INVESTIGATION]

We are aware of some issues in the Co-op mode, and the team is trying to resolve this as soon as possible.
We kindly ask you for your patience and understanding while the team investigates this situation. 
We will update you once we have news about this situation.

[Update - June 22 ]

The issues should be fixed with the next update on June 27. Information about compensation will be shared later on.

[Update - July 3]

Issues are still being reported, and the team is looking into this situation again to solve it.

[Update - July 12]

Co-op should be fixed next time it's available. Compensation was sent on July 11 after the update.

[Update - July 18]

We are aware of some issues happening again and will work to get them resolved asap.

2021

<WORLD 13-9 CRASHES ON CINEMATIC FOR IOS DEVICES> [UNDER INVESTIGATION]

We are aware of an issue where the game crashes during the cinematic of World 13-9 on iOS devices. 

The issue has now been reported and it is being investigated by the developers. If you encounter this issue please Contact Support.

<WORLD 12 CRASHES DURING INTRO FOR IOS DEVICES> [UNDER INVESTIGATION]

We are aware of an issue where the game crashes during the cinematic intro of World 12 on iOS devices. 

The issue has now been reported and it is being investigated by the developers. If you encounter this issue please Contact Support. Customer Support can fix this issue instantly for you.