Destroyed Items - Housing

Housings offer a place for players to place their decoration and items, and these can be picked up before applying any changes to the housin...

The Second and Third Painting [Questline]

The quests named The Second Painting and The Third Painting do not have their location marked in the map as opposed to their description:To ...

Costume Preview Non-Available

There are some appearance packs that do not have their individual items shown in the Marketplace, so players cannot check what it would look...

Missing Furniture or Invisible Items

Sometimes, furniture in the buildings can go "missing": it might be invisible to the player or stuck somewhere, inaccessible.If possible, we...

Mounts and Duplicate Skills

There are cases where a mount can appear with duplicate skills, like this:If you are experiencing this situation, please make sure to unequi...

Old Quests

There are some situations where players have an old questline instead of the new one, and it can result in unusable quest items to advance o...

I've hit 10,000 proficiency in my craft, why am I not gaining any more proficiency?

Every 10,000 Proficiency, there is a cap to go to the next tier. When you hit the 10k mark, you will receive a pop-up informing you that you...

I can't find my glider, where did it go?

When you use a glider it will be equipped to your trade pack slot, the slot that is used for any equipment that goes on your back. If you op...

Missing plants, trees of livestock

There are many reasons why plants, trees and livestock can be lost after you start the growing process.It died:Things you plant will only la...

Trade pack issues

 I lost my Trade Pack, how do I get it back?When you die on your journey to turn in your Trade Pack, whether by players or world enemie...

How do I get my Scarecrow Garden back?

If you have upgraded your Scarecrow Garden into an Improved Scarecrow Farm follow the below steps to revert it back into a Scarecrow Garden:...

Quest issues

If you are having issues completing a quest, the first thing you want to try is dropping and retrying the quest. Please follow the steps bel...

Available Languages

ArcheAge is available in English, French, and German.You can change the language of the game by clicking the Cogwheel button in the Launcher...

I accidentally lost an item, can I get it back?

We know that the loss of valuable items can be a devastating blow, so when accidents occur, our Game Masters are happy to try to set things ...