Known issues
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Patron Time not Added
If you are not seeing your Patron time / ArcheLife buff updated after purchasing Patron, please make sure to restart your client and/or relo...
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Can't claim Abundant ArchePass XP Boost: Event
Please note that it's only possible to claim the Abundant ArchePass XP Boost: Event items from the Marketplace for accounts that have Patron...
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Lost Lunagem (December 2023)
The patch on December 14, 2023, included the following change to Faint and Honor Lunagem Extraction (source): You can no longer salvag...
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Unable to use Farmhand - Vigor Points stuck at 0/20000
We have received reports of an issue where players cannot recharge/restore their Vigor Points and are currently investigating the issue at h...
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Answers to common issues (FAQ)
[UPDATE] Transfer is no longer possiblePlease note that since the Version Merge on November 30, 2023, it is no longer possible to transfer a...
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"Code is not valid" error during account transfer [Gamigo to Kakao]
Update: Please note that since the Version Merge on November 30, 2023, it is no longer possible to transfer accounts from Gamigo to Kakao.If...
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Error: Failed to Execute Game Client
The most common reason for the error message "Failed to Launch Game Client" is that your antivirus detects ArcheAge as a possible threat. T...
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