How to claim your rewards from the web inventory

 1. Log into your Kakao Games account here.2. Once you are logged in, use the drop-down under your Account name to access your acc...

Missing free game time after transferring

If you were an old ArcheAge Unchained player, you will receive free subscription time as following, after transferring your account:TypeFree...

Marketplace refund policy

A player has 72 hours to submit a ticket on such issues otherwise the claim will be rejected.Customer Support can remove...

Supported countries

Kakao Games has signed a publishing agreement to service ArcheAge in the North America, Europe, and Oceania regions starting on December 2, ...

Characters not deleting

When you delete a character in ArcheAge there will be a delay before the character actually gets deleted. The amount of time it takes will d...