General
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Event Rewards
All rewards need to be earned within the time frame of the event and claimed before they expire.Please Note:Customer Support cannot re...
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Rewards from past events
After an event has ended, the associated skins and other unique rewards are no longer available.However, many event rewards are added to Dat...
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Report A Player
We believe that fair play and a respectful (if competitive) atmosphere are important to a healthy gaming community, so if you find that some...
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Feedback & Suggestions
We want Eternal Return to be an enjoyable experience, so it’s important to us to keep up with what our players think about the game.Each wee...
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I want to report a bug
We want everyone to enjoy Eternal Return without having to worry about flaws or issues with the game, so if you encounter something that’s n...
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How To Redeem Coupon Codes
Below will entail a short guide on redeeming coupon codes for amazing Eternal Return rewards:Go to Settings: Select the last option "Support...
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How to Find a Match ID
In order to find the Match ID of any Eternal Return match you have played, launch Eternal Return and go to the Info tab.Then, go to the Matc...
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Missing Tutorial Characters
When you first enter Lumia Island, you are required to go through our tutorial. It guarantees your understanding to better survive and...
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Eternal Return Twitch Drop FAQ
How do I link my account?You can link your account to Twitch through this page.Take note that since Eternal Return is authenticated through ...
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I bought the Daily Box but didn’t get it
The Daily box is opened immediately upon purchase. It is not an item that can be saved and opened at a later time. Instead, it’s the re...
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My Event NP is Missing
Event NP is the giveaway version of the paid currency NP. If your Event NP is missing, it may have expired.By hovering over your amount of E...