We’re aware of a situation where sometimes if the game is running in Windowed Mode it may be too small to show anything but the window header.

To resolve the issue, please follow these steps:

  1. Press Windows + R on your keyboard
  2. Enter "regedit"
  3. Go to 'HKEY_CURRENT_USER/Software/Nimbleneuron/Black Survival Eternal Return'
  4. Remove the "Screenmanager Resolution Width" and "Screenmanager Resolution Height" entries.
  5. Restart your PC, and test the game

If the problem persists, please contact our support team and we’ll help you troubleshoot the issue further.