How Can I Clear Cache?

To clear cache, please follow the instructions below:[Android]Go to device setting > App > Eversoul.Select Storage > Clear Cache &g...

Minimum Requirements

ANDROIDSamsung Galaxy S8, S10 or aboveAndroid 7.0 or above IOSiPhone 8 or aboveiOS 11 or above" STORAGE NEEDED3.02 GB or more Please note, i...

Supported Countries

Åland IslandsAlbaniaAlgeriaAndorraAngolaAnguillaAntigua and BarbudaArab EmiratesArgentinaArmeniaArubaAustriaAzerbaijanBahrainBarbadosBelarus...

Unable To Run The Game On A Huawei Device

Please note that you won't be able to run the game without Google Play and according to this article on Google services and Huawei devices, ...

There Is No Sound In-Game

When there's no sound in-game, please check your sound settings – or connected devices via Bluetooth if applicable.To check your sound setti...

Unable To Run/Start The Game

Please follow these steps to resolve application running issues and make sure your account is linked before following this procedure!Delete ...

The Game Keeps Crashing

There are multiple reasons why your game might crash. Please follow the steps below.Turn off all applications running in the background apar...

My Device Overheats And The Game Drains All Its Battery

Eversoul developers are working hard to optimize the game so that everyone can play the game in a pleasant environment on various hardware/m...

I Can’t Update The Game

 The game may not update when you are connected to an unstable network or when there's insufficient space on your storage.Restart your ...

Unable To Connect To Server

During server maintenance, you will not be able to run Eversoul. You can check the maintenance schedules on our official news page.If the ga...