Undelivered Purchase

 If you've made a purchase in Eversoul and haven't received your items, please follow the steps below, depending on what shop you used ...

Payment Keeps Getting Declined

The products you are trying to purchase in the game are sold through the Google Playstore or the App Store and as different players have dif...

I Got Charged Twice When Purchasing An Item - What Should I Do?

GOOGLE PLAY PURCHASE:Go to your Google Play account: https://play.google.com/store/accountOn top of the screen, click/tap on "Order His...

How To Avoid Unintended Purchases (Android)

If you have downloaded Eversoul from the Google Play Store, you can set a purchase password to avoid any unintended purchases.How to set up ...

Fraudulent Activity

GOOGLE PLAYPlease read this article:https://support.google.com/googleplay/answer/2851610If your issue is not resolved, please contact Google...

Google Play Points for Eversoul

Eversoul supports Google Play Points (GPP), and this article briefly explains what that is.About Google Play PointsYou can find out all abou...