To clear cache, please follow the instructions below:
- Go to device setting > App > Eversoul.
- Select Storage > Clear Cache > Clear Data.
- Restart your device.
- Re-download the game.
- Hold the power button until "Slide to Power off" displays and turn it off.
- Hold the power button until your device opens again.
- Uninstall the game, clear your cache and re-download the game.